Frequently Asked Questions
Please browse through the common questions below. If you have any additional questions, feel free to contact me via my contact form found here.
How do I get started?
It’s super simple! You choose the premade template you desire, and fill out the order form at the bottom of the page. I’ll email you an invoice, and the designing begins. Please make sure you pick the template you want from the beginning, as there are no refunds for these premade templates. If you decide to change to a different package in the middle of your design, I have to build you a brand new template (basically, I have to start from scratch), and that takes time. Time equals money. Therefore, you’ll be charged for the new template, in addition to the price of the first template. Additionally, if you decide to change from a 2-column template to a 3-column one (or vice versa), the same rule applies: you will be charged for the price of the new template without a refund for your first template. You can easily avoid these fees just by choosing the correct template you want from the start.
How long does it take?
I will invoice you within 24 hours of receiving your request (usually much sooner). This balance must be paid in full (via PayPal only) before I begin designing your template. Once I receive full payment, I will have your premade template ready for installation within 24 hours (again, usually much sooner). Your new template will have your blog title, subtitle, and custom signature. There are no previews for your template, as this is how I am able to provide these templates at the affordable prices.
I love {insert template name here}, but can you add {insert random object here} to my header?
Premade templates are sold as is. If you want *any* changes, it is no longer a premade template – it’s a custom template. So, prices will vary and length of time to make those changes will also vary as well.
How do you install my new design?
You will provide me with your blogger login info and I will take care of the rest. From the point that the invoice is paid in full, I will begin working on your template within the next business day. When the template is ready, I will email you to let you know when installation is taking place. Please refrain from logging into your blog during this time, as it will only cause confusion and delays. As soon as the blog design is in place, I will send you an email that the installation is complete. You will be given one free revision, if any changes need to be made.
How and when do I pay for my premade template?
You will be required to pay the full price from the beginning. All invoicing & payments are completed through PayPal. {FYI: You do not have to have a PayPal account to pay your invoice.}
What happens if I need to cancel my order?
For the premade templates, there will be no refunds issued.
What happens to my files after you're finished with my premade template?
Once your design is installed, I will email you your header. It will only be provided in a flattened JPG or PNG format. All other images (post footer and custom signature) will be uploaded to your Photobucket account. DO NOT DELETE any images I place in your Photobucket Account, as they directly affect the way your blog looks.
Do you provide premade templates for my WordPress blog?
The premade templates are for Blogspot blogs only. I can make custom headers and buttons for your free WordPress accounts. I will provide you with your purchased image for you to install. Check out the a la carte section on my affordable custom blog design pricing package page.
