Frequently Asked Questions
Please browse through these FAQ’s other clients have asked.
Have a question that you don’t see below? No worries! Just fill out my contact form found here to ask me anything.
How do I get started?
It’s super simple! You choose an affordable blog design package, select your digi-kit or images from iStockphoto.com or Dreamstime.com (if applicable) and fill out the order form. I’ll email you an invoice, and the design fun begins. Please make sure you pick the package you want from the beginning. If you decide to upgrade to a different package in the middle of your design, I have to build you a brand new template (basically, I have to start from scratch), and that takes time. Time equals money. Therefore, you’ll be charged a $10.00 fee for any upgrades, in addition to the difference in package price. Additionally, if you decide to change from a 2-column template to a 3-column one (or vice versa), the same rule applies: $10.00 fee for any template changes. You can easily avoid these upcharges just by choosing the correct template/package from the start.
How long does it take?
I cannot guarantee any specific time-frame due to the nature of design involved with individual client requests, but I can estimate a time-frame of 2 business days to 2 weeks. From the point you reach the top of my work queue, I will send you an email and provide you with access to your “preview” blog. Along the way, if you want any changes, they can be made at this time. But, for any extensive changes made, i.e., changing from a 2-column template to a 3-column template or upgrading to a different package, additional charges may apply. Once you have approved the final “preview” blog, I will email you the invoice for the remainder of the balance. This balance must be paid in full (via PayPal only) before installation on your blog begins.
What are digi kits and why do I need to pick one out?
Digital kits, or digi-kits, for short, are used to make SCRAP-BOOKING headers. They usually contain buttons, frames, papers, etc., and I put them all together to design your original custom look. The individual kits are made by digi-kit designers; they each have their own set of terms and conditions, which will need to be adhered to, so keep that in mind when making selections. I highly suggest you use the designers listed here, as these are the designers that currently allow for S4H (Scrap For Hire) on blogs (the list changes often), and they are the only kits included in the price of the custom packages. Upon receiving your order with your selection, I will review the kit & verify that it is indeed available for Scrap For Hire. If I learn otherwise, I will notify you to choose another kit. All of this will take place before I send you your first invoice. Additionally, I suggest that you choose your kit carefully, making sure that you like at least 3 of the papers it contains. Also, the more elements that are included in the kit make for more options when putting it all together. At the very least, look for kits that include at least two frames and four ribbons.
If you are looking for a modern header, it’s very likely that it can be done without digi-kit downloads, using your own photos and/or images/illustrations purchased from istockphoto.com or dreamstime.com. There is a space on the order form for entering your design ideas, and we can work out the nitty-gritty from there. Also, I’m just a contact form away.
Do you make custom illustrations and logos?
The focus of my blog hobby is designing blog templates. While I dabble a little bit in design & love to scrapbook, custom illustrations & logos are not my specialty. With that said, I am now collaborating with good friend & fellow blogger, Tillie, of Nuttier Designs in reference to designing custom illustrations & logos. She and I work together behind the scenes to create a one-of-a-kind illustration + blog template just for you, the client. So, if you are desiring a modern look for your blog, look no further. Just use the contact form & let me know your thoughts and I will reach out to Tillie on your behalf. She will email you a quote for your requests. In addition, if you are going the route of using Tillie to create the graphics for your blog, there will be a $20 discount on *my* behalf for the individual design packages – since I will not be creating any graphics. Again, use my contact form to find out the specifics.
How do you install my new design?
You will provide me with your blogger or wordpress login info and I will take care of the rest. From the point that the invoice is paid in full, I will begin working on the installation within the next business day. Please refrain from logging into your blog during this time, as it will only cause confusion and delays. As soon as the blog design is in place, I will send you an email that the installation is complete. You will be given one free revision, if any changes need to be made. However, if you want to add any additional items at that point, such as a button or Navigational tool-bar, there will be a $10.00 fee for my time, along with the price of the individual items.
What are your office hours?
Blog designing is a hobby of mine that I do in my spare time. I work full-time, as well as go to school part-time. And let’s not forget having a husband and a life. With that said, I regularly can work on blog designing Mon-Fri from 6-10 pm, PST.
How and when do I pay for my design?
You will be required to make a 50% downpayment in order to be placed on the work queue. The remaining balance will be due before installation on your blog. All invoicing & payments are completed through PayPal. {FYI: You do not have to have a PayPal account to pay your invoice.}
What happens if I need to cancel my order?
If you cancel your order before installation, a full refund will be issued, less Paypal fees, photo download or digi-kit fees, and $10.00 for my time. Once the design is installed on your blog, no refunds will be issued.
What happens to my files after you're finished with my blog design?
Once your design is installed, I will email you your images. They will only be provided in a flattened JPG or PNG format. Afterwards, your files will be permanently deleted. If you want me to store your files for you so that headers can easily be changed out, there will be a $15.00 fee for this service. This $15.00 fee must be paid in advance with your final invoice. If you would like to take advantage of this service, be sure to select “yes” to the applicable question before submitting the order form.
What's the difference between an 'image rotation only' header and a 'complete header' rotation?
An “image rotation only” header means that the header stays the same and only your images/pics rotate inside that header. A “complete header” rotation is one in which the entire header changes completely. I have set a maximum of 3 headers per blog design because the more headers you have, the slower your blog will load. Therefore, 3 is plenty. =)
Will you help me claim my RSS feed on Feedburner while you are installing my design?
Absolutely. The charge for that service is an extra $5.00, which will be billed prior to final install. Please let me know beforehand that you’d like me to provide you with this service during the install. But, let me let you in on a little secret: you can claim your own RSS feed yourself right now with the help of my tutorial and save the $. However, if that tutorial looks scary to you, I will definitely tackle the project for you, as long as you give me advanced notice.
Pinterest is the greatest thing since sliced bread. Can you add a Pin It button to my blog?
Yes, absolutely. I can add a Pin It to the bottom of each of your blog posts for just $3.00. Just check the box under Add Ons/A La Carte Items on the order form when you place your order.
Can you design a layout for my WordPress blog?
I can make custom headers and buttons for your free WordPress accounts only. I will provide you with your purchased image for you to install. Check out the a la carte section on my pricing package page.
